Care management is most effective when a client is evaluated in his/her own setting; therefore, in complex situations, care managers are required to complete home visits. This module details how to skillfully complete a home visit including: how to safely and positively interact with the client at home, how to comprehensively evaluate the living space of the client, how to interact with and engage the support system in care planning, and how to evaluate the community and environmental factors present in the space where the client resides.